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Guarantees

We promise our customers: "Satisfaction Guaranteed". This promise is backed by the full weight of the Sears brand name, the most recognized and respected brand name in North America.

You will be pleased to know that all products are warranted against defects in material by the manufacturer. All product warranties are for a specified period of time that vary from product to product; these warranties are provided by the manufacturer and your local Sears Floor Covering Centre will support you in the assertion of any legitimate warranty claim.

“The quality and service that Sears provided have made us a lifelong client. We can’t think of going anywhere else when it comes to any of our flooring needs.”
Kevin Chan

Once installed by the Sears Floor Covering Centre, the flooring products are also subject to a one year installation warranty backed by the individual Sears Floor Covering Centre. Customers with a legitimate warranty claim against the installation of their flooring will be supported by Groupe Cantrex and Sears Canada in the assertion of their claim.